Terms of Use

Terms and Conditions

Welcome to the JOSCO.jo topsite. This web site is owned and operated by JOSCO B.V., a company registered in The Netherlands with registered number 27155369 whose registered office is at Carel van Bylandtlaan 30, 2596 HR The Hague, The Netherlands. JOSCO B.V. is a wholly owned subsidiary of Royal Dutch Shell plc.

Visitors to this website are bound by the following terms and conditions so please read these carefully before going on.

Other Shell websites may contain terms and conditions which are different from these terms and conditions.

On your journey around the Shell websites please check the terms and conditions of each website which you visit and do not assume that these terms and conditions apply to all Shell websites.

JOSCO
The Terms and Conditions of Use of the website operated by JOSCO are applicable to all users of the website.

By accessing this website, you are deemed to agree to the following terms and conditions, the privacy policy and any other relevant policies, terms and conditions and notices which are currently applicable or will be applicable to your use of the website, without qualification.

If you do not agree to these Terms and Conditions, then you must stop using or accessing the website.

 

Disclaimer

  • Shell companies have their own separate identities but in this website we may sometimes use “Shell", "Group, "we" or "us" when we refer to Shell companies in general or where no useful purpose is served by identifying any particular Shell company.
  • This website may include links to external websites. When you follow such links the external web site may appear as a full screen (in which case you will need to use the back button on your browser to return to this website) or in some cases it may appear within the frame of this website (in which case you will be able to return to this website by using the navigation buttons within the frame). Where an external website appears within the frame of this website, this is purely for ease of navigation back to this website and does not indicate any responsibility on our part for the external website concerned, even if it is a website owned and operated by another Shell company. These links are provided in order to help you find relevant websites, services and/or products which may be of interest to you quickly and easily. It is your responsibility to decide whether any services and/or products available through any of these websites are suitable for your purposes. JOSCO/ Shell International Limited is not responsible for the owners or operators of these websites or for any goods or services they supply or for the content of their websites and does not give or enter into any conditions, warranties or other terms or representations in relation to any of these or accept any liability in relation to any of these (including any liability arising out of any claim that the content of any external website to which this website includes a link infringes the intellectual property rights of any third party).
  • All information or advice provided as part of this website is intended to be general in nature and you should not rely on it in connection with the making of any decision. JOSCO tries to ensure that all information provided as part of this website is correct at the time of inclusion on the website but does not guarantee the accuracy of such information. No reliance should be placed upon any of the statements made within the website. JOSCO is not liable for any action you may take as a result of relying on such information or advice or for any loss or damage suffered by you as a result of you taking this action.
  • JOSCo reserves the right to monitor any information transmitted or received through any Forum provided. JOSCO, at its sole discretion and without prior notice, may at any time review, remove or otherwise block any material posted.
  • Should any part of this site offer you the opportunity to join in or read from a forum, please be aware that any communications posted on the forum represent the views of the individual who posted such communication and are not to be taken as the views of JOSCO. JOSCO accepts no responsibility or liability for anything posted on the forum by any user of the forum and you must not use the forum to post, upload, or otherwise transmit information or pictures that are defamatory, a breach of privacy or otherwise unlawful.

Terms and Conditions

  • This website contains material including text, photographs and other images and sound, which is protected by copyright and/or other intellectual property rights. All copyright and other intellectual property rights in this material are either owned by JOSCO or Shell International Limited or have been licensed to it by the owner(s) of those rights so that it can use this material as part of this website.

  • This website also contains trade marks, including the marks “JOSCO”, "Shell" and the JOSCO and Shell emblems. All trade marks included on this website belong to JOSCO, Shell International Limited or have been licensed to it by the owner(s) of those trade marks for use on this website.

You may

  • Access any part of the website;

  • Print off one copy of any or all of the pages for your own personal reference.

You may not

  • Copy (whether by printing off onto paper, storing on disk, downloading or in any other way), distribute (including distributing copies), modify or repost to other websites, broadcast, alter or tamper with in any way or otherwise use any material contained in the website except as set out under "You may". These restrictions apply in relation to all or part of the material on the website;

  • Remove any copyright, trade mark or other intellectual property notices contained in the original material from any material copied or printed off from the website; link to this website.

Without our express written consent

  • If you wish to provide a hypertext or other link to this website, please email the Webmaster with details of:

  • The URL(s) of the web page(s) from which you are proposing to link to this web site

  • The URL(s) of the web page(s) on this web site to which you are proposing to link

  • And we will consider your request. It is our decision as to whether we agree to your request and we do not have to do so.

Changes to Terms and Conditions

JOSCO may change the terms and conditions and disclaimer set out above from time to time. By browsing this website you are accepting that you are bound by the current terms and conditions and disclaimer and so you should check these each time you revisit the site.

Changes to/Operation of Website

  • JOSCO may change the format and content of this website at any time.

  • JOSCO may suspend the operation of this website for support or maintenance work, in order to update the content or for any other reason.

  • JOSCO reserves the right to terminate access to this website at any time and without notice.

Data Protection

Personal details provided to JOSCO or other Shell companies through this website will only be used in accordance with our privacy policy. Please read this carefully before going on. By providing your personal details to us you are consenting to its use in accordance with our privacy policy.

Complaints Procedure

If you have a question or complaint about this website, please submit your query in the Webmaster Page

Jurisdiction
These Terms of Service shall be governed by and construed in accordance with the laws of the Hashemite Kingdom of Jordan. You and JOSCO agree that any claim, action or dispute between you and JOSCO that arises in whole or in part from the JOSCO Website shall be decided exclusively by a court of competent jurisdiction located in Central Amman (Palace of Justice) Jordan, which must commence within one (1) year after cause of action accrues. Otherwise, such cause of action is permanently barred.    

Privacy Policy
We respect the privacy of everyone who visits this site. Please read our Privacy Policy carefully so that you can understand how we collect and use the personal information that you provide to us.
By submitting your personal data to us, you will be treated as having given your permission for disclosures referred to in this policy.

Click on links for more information   

What does this privacy policy cover?

  • This privacy policy covers our use of your personal information which is collected through or in connection with this site.

  • Other Shell websites may contain privacy policies which are different from this privacy policy. This privacy policy relates to the JOSCO.jo topsite. On your journey around the Shell websites please check the privacy policy of each web site which you visit and do not assume that this privacy policy applies to all Shell websites.

Who is responsible for the personal information collected on this site?
JOSCO B.V., a company registered in The Netherlands with registered number 27155369 whose registered office is at Carel van Bylandtlaan 30, 2596 HR The Hague, The Netherlands controls the personal data collected on this site.

Special Notice - if you are under 13 years old
If you are under 13 years old please do not send us your personal information (for example, your name, address and email address). If you are under 13 years old and you wish to ask a question or use this site in anyway which requires you to submit your personal information please get your parent or guardian to do so on your behalf.
 

Information collection and use

We collect and use personal information (including name, address, telephone number and email) in order to:

  • Respond to queries or requests submitted by you

  • Process orders or applications submitted by you

  • Administer or otherwise carry out our obligations in relation to any agreement you have with us

  • Anticipate and resolve problems with any goods or services supplied to you

  • Create products or services that may meet your needs.

  • Information collected through this website will be subject to the information privacy laws of Jordan. As part of the services offered to you through our site, the information you provide to us may be transferred to countries outside Jordan.

  • Except as set out in this privacy policy, we will not disclose any personally identifiable information without your permission unless we are legally entitled or required to do so (for example, if required to do so by legal process or for the purposes of prevention of fraud or other crime) or if we believe that such action is necessary to protect and/or defend our rights, property or personal safety and those of our users/customers etc.
     

Providing you with additional information and sharing your information

From time to time we would like to use the information you supply to us for:

  • Personal information for purposes other than as set out in the above section. We believe that these additional uses will be of benefit to you. However, we understand that you may not wish us to use your information in this way. We will not use your information for the purposes set out below if you have indicated that you do not wish us to use your information in this way when submitting the information. Additionally, if at any time you wish us to stop using your information for any or all of the below purposes, please let us know. We will stop the use of your information for such purposes as soon as it is reasonably possible to do so. In such case we will, however, continue to use your personal data for the purposes set out in the above section for as long as it is reasonable to do so.

  • Market research and tracking of sales data

  • Informing you about our products and services, which may include contacting you by telephone

  • Giving the information to Shell affiliate offices and companies, which may be located outside Jordan, to enable them to send you information which may be of interest to you.

  • In addition, from time to time we would like to give your name, address and e-mail and any other personal data you supply to us to selected third parties, which may be located outside of Jordan. These third parties may use this information for:

  • Market research and tracking of sales data

  • Sending you information about their products and services

  • Giving the information to their affiliate offices and companies to enable them to send you information which may be of interest to you.

Collection of non-personal information
We may automatically collect non-personal information about you such as the type of internet browsers you use or the website from which you linked to our site. We may also aggregate details which you have submitted to the site (for example, your age and the town where you live). You cannot be identified from this information and it is only used to assist us in providing an effective service on this web site. We may from time to time supply third parties with this non-personal or aggregated data for uses in connection with this site.

The use of cookies

  • We may store some information (commonly known as a "cookie") on your computer when you look at our site. We are able to read these cookies for information purposes when you revisit our website. The type of information we collect as a result of a cookie being accepted by you is specific to your PC and includes the IP address, the date and time the PC visited the web site, what parts of our web site were looked at and whether the web pages requested were delivered successfully. This information is anonymous; it represents a computer rather than a person.

  • We use the cookie information to improve our knowledge of the use of our web site and to enable us to be able to ascertain whether the web site is operating at an optimal level. This allows us to enhance our web offerings to you and to provide an enjoyable and an innovative online experience.

  • You can erase or block this information by changing the settings on your computer (please refer to your help screens or manuals). If you do erase or block this information you may not be able to utilise some features of the site.

Chat rooms, notice boards, newsgroups
If at any time this site offers any chat rooms, notice board facilities, newsgroups etc we may collect the information that you disclose. Such information will be used in accordance with this privacy policy. Please note that we cannot be responsible for other parties' use of the personal information which you make available to such third parties through any chat room, notice board, newsgroup etc on this site. Please be careful about what personal information you disclose in this way.

E-mail, [Feedback] and Forum Facilities
If at any time this site offers any e-mail, [feedback] or forum facilities, we may collect the information which you disclose. Such information will be used in accordance with this privacy policy.

Keeping our records accurate
We aim to keep our information about you as accurate as possible. If you would like to review or change the details you have supplied us with, please contact us as set out below.

Security of your personal data
We have implemented technology and policies with the objective of protecting your privacy from unauthorised access and improper use and will update these measures as new technology becomes available, as appropriate.

Use of your personal information submitted to other web sites

  • We cannot be responsible for the privacy policies and practices of other websites even if:

  • You accessed the third party website using links from our website; or

  • You linked to our web site from a third party web site.

  • We recommend that you check the policy of each site you visit and contact the owner or operator of such website if you have any concerns or questions.

Submission of others personal information

  • From time to time this site may ask you to provide personal details of your family or friends, for example, so that we can send them details of our products and services. Before providing such information, please ensure that you have obtained their consent to their personal data being used in this way. We will not use these details in any manner which is incompatible with this privacy policy.
     
  • From time to time we may make changes to this privacy policy. If we make any substantial changes to this privacy policy and the way in which we use your personal data we will post these changes on this page and will do our best to notify you of any significant changes. Please check our privacy policy on a regular basis.

How you can contact us
If you would like to contact JOSCO.jo about our privacy policy, you can do so by submitting your query in the Webmaster Page

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